We are sure you will love your piece however we offer a full 14 day money back guarantee for any reason*. This does not include any duties paid, costs not attributable to the item or shipping, these will be borne by the purchaser.
Any items sold that are customised cannot be returned. If we show discretion regarding this policy your refund will be net of the customisation costs and the costs to return to piece to the desired state.
If there is a manufacturing defect upon receipt of your order, please email [email protected] within 14 days days of delivery for a resolution. We reserve the right to refuse return requests if we believe the items are intentionally damaged or misused. If applicable, a refund may be approved by Courtville for a manufacturing defect.
*This policy relates to online sales only.