Returns Policy

Returns policy

We are happy to offer a returns policy for all pieces sold globally via distance for 14 days from the day of delivery.

You will get a refund of the amount you paid less any import duties, shipping costs, adjustment expenses (sizing etc.) 

Please note the price you pay includes all duties. We do not charge them additionally and this can vary from country to country. These are not refundable. 

Any items sold that are customised cannot be returned. If we show discretion regarding this policy your refund will be net of the customisation costs and the costs to return to piece to the desired state.

A refund will only be processed when we have received the item back in the condition it was sent. If any third parties have taken possession of the piece this will void your right to a return.

Prior to proceeding with a return you must have an email confirmation from Courtville. 

Please contact [email protected] for any return enquiries.